Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to Foxy Braid House. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, and postal address when you create an account or make a booking.
Booking Information: Service preferences, appointment dates, stylist preferences, and hair type details.
Payment Information: Payment card details are processed securely through our payment providers and are not stored on our servers.
Communication Data: Messages, feedback, and correspondence you send to us.

3. How We Use Your Information

We use the information we collect to:

Process and manage your bookings and appointments
Send appointment confirmations and reminders
Communicate with you about our services, promotions, and updates
Improve our website and services
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

Service providers who assist us in operating our website and services
Payment processors for secure transaction handling
Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.